Saving Grace Plumbing

2 reviews
  • Country: USA
  • State: Texas
  • City: Rowlett
  • Address: 3902 Melcer Dr #204, Rowlett, TX 75088, USA
  • Store
Phone number
Working hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
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2 Review(s)
Genie Smith
28.05.2019

This is the most amazing group of plumbers run by a true professional. They have done several projects for us and every one has been precise and perfect. You won’t go wrong with Saving Grace Plumbing.

Kevin nguyen
28.05.2019

This business runs on rude customer service and bad policies. I called them to come out to do a diagnosis. I was informed that there would be no trip charge. However, their billing starts the minute they arrive. I went ahead and made the appointment. Today, they called me an hour before to confirm. I told them to go ahead and come. However, unbeknownst to me, another plumber had already come out before them and finished the job for a total of $154. Then at 11:25am, the “receptionist” calls me to tell me that their plumber arrived at 11:00am and demanded I pay $175 for the 25 minutes of their time. Keep in mind that the plumber NEVER walked into the business, spoke to any of our employees, or let anyone know he was on site. I told the receptionist that I would not pay for 25 minutes of their time (even know the plumber NEVER stepped foot inside). She then proceeded to threaten me to send my invoice to collections and hung up the phone. I’m so glad I didn’t use them. I went with Plumbco Services instead and I suggest you do the same.

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