- Country: USA
- State: Texas
- City: Roanoke
- Address: 314 Rusk St, Roanoke, TX 76262, USA
Did not have a good experience with them. I was way overcharged for the service that they did. Paid over $200 to replace one drain stop. I had the drain stop, all they had to do was reconnect it which took maybe 5 minutes. Completely dis-satisfied with them. Also, they do not disclose to you their service call fee until they show up at your door and demand you pay. Not a good way to run a business in my opinion.
After Strands Brothers coming out and lying to me saying my hot water heater couldn't be repaired and I needed to spend 2k on a new one I decided to get a second opinion. Becks came out the next day and repaired it in under 1 hour. Save yourself some time and money and call Beck's first.
Had an emergency this morning...shower drain started overflowing. We called about 4 other plumbers in the local area and none could come out today. Finally found Becks, they came out quickly and Jacob found tree roots in the main sewer line. He rapidly cleared them out and we are back to being able to use the bathrooms, washer, etc. Thank you!
I found Beck's Plumbing through google search of my zip code. I called and talked to Carol to book an appointment to have someone come out and check the garbage disposal in the kitchen sink and thanks to Carol's suggestion we just needed to hit the reset button to get it up and running again. Saved me time and money! I will definitely be calling them for any future plumbing needs.
We have called Beck's Plumbing 2 times now to our business to fix our toilet (same restroom). The first time they fixed it; it lasted exactly 1 day before we had the same problem of over flowed toilets. Granted we work with kids and they are not nice to our toilets; but it seemed like the minimum was done to fix the problem. I called to have them come back again; and let them know the problem was not fixed but is happening one day from the time they fixed it. This time; they were going to run an "eye" to see what was happening, all we got was there was a lot of poop there (hmm, interesting thought). 2 Days later; same issue of overflowed toilet. We weren't given any suggestions or solutions to why this may be happening (besides Poop and Paper Towels; to this we have taken our the paper towels from the restroom since their first time fixing the toilet). The last call I got from them was to pay the invoices; which we have sent the check out to recently. After about $400; we have had no resolutions, or suggestions to a bigger problem. I would not recommend them to my friends in Denton or anywhere else for this matter.