Home Services at The Home Depot

okay, another sad story....after telling the person in the floor department we lived in a mobile home and Sears would not install tile in a mobile home....we paid 35 dollars for someone to come out and measure for tile in our home, for Home Depot to call back and say they cannot quote for installing tile in a mobile home????? why lie....are they that desperate for a 35 dollar fee? Must be bad times for Home Depot. Was told we could go back to Home Depot in Summerville and get our money back...what was the point of the whole episode? I guess our gas money back and forth don't count. We had a similar don't care attitude with Lowe's in Summerville and deck stain.......Long Live ACE Hardware!!!!!!! Local is always best. Live and Learn, and learn again.

Took weeks to have someone measure for fence, called Home Depot. Finally contractor showed up, never saw or heard from him again. Sent email Twice, no response. Won’t ever use them for anything.

Tried to purchase carpet at the Summerville store.. First we paid for someone to come out and measure. Then, after the measuring, we went to the store at about 6 pm to pick out the carpet. Big mistake. After spending about 1.5 hours at the store we went home tired, but feeling that we were on our way to getting the carpeting installed. After we arrived home we got a call from the person who actually worked in the carpeting department telling us that the carpet we selected would take one month to get from their warehouse to the store. We are stunned, as we picked out carpet which would not have to be special ordered. We told each of the people who assisted us that we needed a fairly quick install. (we have to have it installed in the next three weeks) Now we will go to another store that actually knows what it is doing. The problem at Home Depot was that the only person who worked in the carpeting department was at "lunch" and everyone else was so poorly trained that they had no idea what they were doing. This is a total failure of management. The people at the store tried to help, and were friendly. They just didn't know anything about carpeting. Don't waste your time, go somewhere else.... Anywhere but here.

Worst store! Can't ever find an answer to your questions,and it takes FOREVER to get a call back from the installer for blinds!