
- Country: USA
- State: Alabama
- City: Northport
- Address: 2403 10th St, Northport, AL 35476, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
12590 Frank Lary Rd, Northport, AL 35475, USA
- 5 reviews
Returned home from a trip overseas to an AC that had quit while we were away. Russ was sent to my house and he arrived within the estimated timeframe and quickly diagnosed the issue with the exterior unit. He safely and efficiently removed and installed the needed piece of equipment and made sure to wait and ensure that the system was indeed working properly with the new equipment installed before he left. I will be requesting Russ from Jolly from now on and am very pleased with my experience with the technician and the company!
After a two year absolute nightmare with our home warranty company (American Home Shield) who sent Meyer’s Comfort Specialist to our home to install a new air conditioner, we now have a new unit installed by Jolly!!! Our new unit cools fabulous!!! There were so many things that were not up to code with our previously installed unit including a coil that was installed backwards!!!!!!! Taylor and Travis came to our house, were there all day and answered every question that we had no matter how small they may have been. They both worked tirelessly!!! They said our attic was the hottest of the year so far and even with that worked to make sure everything was brought to code and installed properly!!!! I can not thanks Jolly enough for their patience and understanding with these very frustrated home owners!!!!! WE APPRECIATE YOU ALL!!!!!!! A BIG thanks to Angel too for all of the times that I called to ask a question!!!!! I WOULD RECOMMEND THEM OVER AND OVER AGAIN!!!
Great experience! Service people are quality individuals. I have used them twice and they have always provided top notch service with great attitudes. I had to call after hours and they showed up promptly and did excellent work! Will continue to use in the future.
One of my air conditioning units at my business was not blowing out cold air, so I had called a technician out to take a look at it. After some inspection, he told me that the best option for me would be to replace the unit. Keep in mind this unit was installed only 3 years ago. The rates were ranging between $7000-$8500 which weren't bad. The REAL problem was the fact that I was literally LIED to, telling me that we needed a brand new unit.
Everything was prompt and professional, from the initial phone call to request service, to completion, my experience was great. Tim was pleasant to talk to and patiently answered all of my questions. The technician (Russ) that came out to do the job, also gave A1 service and advice. I will definitely use this company again!