Amy Hansen review about company SERVPRO of Vacaville

As I’m finding myself feeling settled back in my home after a large flood last year, I’m reflecting on all the things during that process that went right. The number one thing that was right was the service that I received from ServPro Vacaville. Matt was fantastic and his whole crew was caring, compassionate, fast,and efficient. At 5:30 in the morning on Easter Sunday after making my first call to ServePro, Matt and his team were at my house in under 45 minutes. So much happens during a large loss in your home, it can be hard to keep track of everything that needs to be done to restore your home. Matt’s team did a great job of not only keeping the project on track but also keeping me on track. Letting me know what I could expect, what timelines were realistic, and how they would help through the process we’re just a few of the things that they did to ensure things went smoothly. If I could give one piece of advice to someone going through a fire, flood, or other devastating home loss, that advice would be to contact ServPro to guide you through the process. Your insurance company may tell you that they are sending out the restoration team but who you use is actually your choice not theirs. I cannot stress enough how important it is to have a good team standing beside you. For me that was the ServePro Vacaville team.