Sonja Golten review about company Anytime Plumbing Heating & AC

Very disappointing. I have been a long time customer with this company about 10years. We scheduled to have a gas line run for our new stove (upgrading from electric to gas). When the plumber showed they were anticipating just a hook up not that they were needed to run the new line. When speaking to the owner I was told they were short staffed on this day....so someone is lying, not sure who, apparently a two person job. Rescheduled for the following day, when the two plumbers showed up they barley said two words. Instead of letting me know what they were going to do, he proceeded to take a chissel to my new tile floor????????. If he had mentioned his plan to me I would said no, I can drill the holes through the tile and into the basement. So he put a 5" crack in my new tile, I asked them to stop. Spoke with the owner, they are not coming back.