Neo Xapos review about company A1 Teddy Feldman Plumbing Co

We have an online business forms website. We sell irrevocalbe egoods business form templates. Marian Feldman, from A1 Teddy Feldman Plumbing placed and order with us for a Plumbing Bid-Proposal form template on 7/24/18 and soon placed chargeback on the oder without even notifying us or giving us any explanation why she was doing this to us, not only did we loose the $45 sale, but now we are charged another $25 for the chargeback fee. Chargebacks hurt everyone, vendors because of lost/stolen royalties from their work; Ms. Marian Feldman, if you were not happy with your software purchase, you could have contacted us and explained the issue with us, we could have helped, we do have a help and support forum which is available to assist our customer's with their forms, but you just decided to purchase and then place a chargeback on the order and keep the software. Your business dealings are not very business-like.