Sakura Girl review about company City Plumbing, Heating, and Air Conditioning

I have used City Plumbing for years with no problems. Now I will never use them again and will not recommend them. Last week my washer drain was backed up. I made an appointment for Wednesday between 9 and 12. They didn’t get there until around 2:30. The guy worked at it then said his machine isn’t long enough so will have to come back tomorrow. He came back and worked on it again and my kitchen sinks filled up with nasty water so he had to deal with it. They charged me $569 for this. Friday I was catching up on the laundry since I have 4 grandkids living with me. Lo and behold my bathtub started filling up with nasty water. I called them at 3:00 and said I was very unhappy with them and told them the problem and said I paid $569 to take care of the problem. She said someone will be there today to take care of it. Oh my gosh no show! I went thru the weekend with no showers or washing clothes. I called Monday around 9:00 she said she will call me back. Wrong! I called 5 hours later she said that I was next in line. He shows up around 5:00. He worked in the tub area and then told me I needed a new ptrap. Today I haven’t heard from then so I called and she said he’s on another call and I was next. I looked at my emails and I had a quote from them for a 2” drain and ptrap at tub about 5’ for $2200. I blew my top and called them back. I said that was awful high she would have the manager call me back. In the meantime I called someone else since they had great reviews they will be here tomorrow to give me an estimate. I called City Plumbing and cancelled them. The woman called me back stating she talked to the manager and he said that was pretty high and gave me a quote for $1100 to $1200. Imagine that! I told her I’ve cancelled with them and found someone else. Now I hope the other place will be an honest and reliable besides affordable company. Wish me luck!