Anne Krueger review about company Greeley Plumbing, Heating & Air Conditioning

We were in need of a garage heater. Being new to the area we didn't know who to call. Doing some research we were impressed with most of Greeely's posted reviews. They also have numerous advertisements, papers, billboards, radio. So my husband finally stopped in at their Alex location and was advised to call Justin which he did leaving a message and asked him to call my husband at a different number than he had called from since that phone is usually turned off. Finally, after a few days of waiting for a call, we checked the voicemail on the unused phone and a message from Justin had been left. After that we called Justin again and left messages but never received a return call. Once again we stopped in at the Alex location voicing our concerns. We finally received a call from one of the other employees who promised to pay us a visit shortly after the holidays----didn't happen. In the mean time we went to a competitor who showed up as promised, promptly installed a new heater, calls were returned, service was tops, we were very pleased. They also fixed a gas leak left by another well known contractor before we purchased the home.The poor service we received from Greeley seems to be indicative of a lot of different contractors in the Alex area so this complaint is not just about Greeley. Although, we haven't had any experiences with other contractors, this is what we have been told in relating our Greeley experience to others who live in the Alex area. Apparently business is so good that they can pick and choose whatever they want, customers be damned---very rude, disappointing and frustrating.