Stream 320 review about company Schwartz Plumbing Company

Stream 320
09.05.2019 Visit a company

I thought it was starting off well when I received a call from the plumber saying he could come an hour early. (Yay, I thought) Then he started complaining about DTR parking. He said he hates jobs DTR. When I met him outside, he told me that he parked in a "loading zone at the corner". I talked with him about the parking garage next door and the meters out front. He said "hopefully it won't be towed". On the way up to the condo, I told him that strange enough the toilet wasn't running today. (I had turned to water to it off and when I turned it back on to prepare for their visit- it didn't keep running. It sounded fine. (odd ??- how did that happen? ) He was also looking at the kitchen sink which had seemed to have some "grease like" stuff under the sink. When he was going back out for supplies, I handed him a couple of bucks for parking. He asked if the meters will take the cash. I told him no, but the parking garage right next door does. He told me that his truck is 9ft tall and can't fit in the garage. I told him that the meters take credit cards. He wasn't going to bother moving the truck. I told him that I'd get my Cc and pay for it because I didn't want him to risk having the truck towed. He asked me if I was going down with him. I told him that I'd be down by the time he got the truck. I went back down and paid for the parking. He told me that the toilet still needed the inside piece rebuilt even though it wasn't running. He said, "see how high the water level in the tank is". I asked if there was a screw or something that could adjust the floater (Idk-that is what I call it) piece. He said "um...uh, yes but it still needs to be replaced." I told him to just go ahead and do it. He was ready to leave about 15 minutes later, I was shocked when he told me it was $200 to place the toilet piece. I literally was so shocked that I started shaking.I told him that if he had told me that I would not be shaking from the shock of it and I certainly would have just had the whole toilet replaced because I always hated it. (I always wanted to replace it but wasn't going to to waste money replacing a working toilet.) I'd rather have spent $500 on a new toilet and had a pretty new one! I called to let them know that I was shocked! The "story" about service call charges and per job changed with the plumber and during the call. (Service calls are now 200/ rebuild is always $195, etc). Either way, $200 to rebuild is crazy! I agree with other reviews that say get them to email you regarding prices before you set an appointment!! Oh, and when I called after to let them know I was shocked, they even stated that "plumbers need to be paid for their work ". Seriously insulting!!! I not only want to pay for work that i have done- I saved them them cost and trouble of a tow! (Yes, DTR will tow if you park illegally!) (I can't comment on their actual work because they were just here today.) Shocked and sad to need to find a new plumber. :(

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