Ionel Cornea review about company Aqua Plumbing

As a small business owner I am aware of the impact these reviews can have on a business and tend to not post anything bad but this story I have to share. I called Aqua Plumbing to professionally repair/replace a leaky PVC Compression Coupling on a main line. The office lady (very nice) informed me of their rate $131/hour + parts; I agreed and scheduled the visit. The plumber arrived as scheduled did the repair and left. Here is the interesting part. The pipe was already dug out, he just got the water out of the hole, tightened up the same compression coupling (did not replace it), spent 45 min to watch if it still leaks, left and charged $262. Apparently Aqua Plumbing starts their timer when the plumber leaves his house (which was not disclosed during during the initial phone call), you pay him at a full rate of $131/hour for all the drive time, then the repair time and the time he spends watching dirt dry (45 minutes). BTW who watches a coupling for 45 minutes to see if it still leaks? Anyways, the initial bill was $262 to tighten the old compression coupling - the office manager was again nice to me and dropped the bill to $131 after we spoke.