Prairie Du Chien review about company H & N Plumbing, Heating & Electrical Inc

The workers did great customer service, but when something went wrong with my natural gas, as in it's heating my home, but not heating my water, I called the store, and the lady answering the phones was a bit rude, and made me feel sh*tty about not calling her sooner about my problem. I am busy working mother and barely have time to get to a phone. Please don't look down at your customers when they ask a simple question to have someone look at the furnace your company installed. Manners and kindness go along way. Working in the customer service field my entire life, got me to where I am today with how I treat other people, which is with respect and kindness, so it shouldn't be too much to ask in return!!!!