William Speros review about company R. Harris Plumbing & Heating Inc

I noticed my water heater leaking a few days before a big snowstorm. I got a few estimates and decided to go with R Harris Plumbing. They weren't very friendly or polite over the phone but they came recommended so I hired them and they seemed to do a professional job. However, about a day after installation it became clear the water was not heating properly. I called them and the person on the phone told me they'd be out to look at it 3 days later at a certain time. They missed the scheduled time, arrived about 5 hours later. I must say I was not completely surprised. The few interactions I had with them on the phone left me suspect if they would show up. They came across as being not really interested, but we'll do you a favor and come out and look at the problem type attitude. When they finally showed up they wanted $880 to reinstall another hot water heater under warranty. No thanks. Was forced to call another contractor. Call someone else and save yourself a big headache. People are rude and arrogant. Much better out there to deal with.