David Farrer review about company I D Godden & Co Ltd

Called as I had a leak on our cistern (it is an old house which we are doing up in stages, the bathroom being the final room on our list). On inspection the cistern was attached by a single inappropriate screw. This was removed by the Godden engineer, the cistern was fixed & reattached....... using the single inappropriate screw (instead of a 5 minute job to properly screw/plug the cistern to the wall). Apparently it was 'nothing to do with them' when the cistern detached itself from the wall in the middle of the night & flooded our home. Unbelievable (but unfortunately true)!