S Nason review about company Kionics

The system install was Monday, the tech showed up late spent 8 hours at the house departing around 2100. Only the south side of the house was on the softener system and the under the sink RO was working. The following day the tech and ops manager show up and determined they need to go further in on the water main to capture the north side of the house. They tell me I need to cut an access hole in the finished basement ceiling. I go to Lowe's buy a $20 access panel cut the hole see the T in the copper line and think all is good. The third day the tech shows up and cannot run the line through the ceiling, tells me there is something blocking the run. I get home from work run my endoscope and see nothing, so I used a 16 foot telescoping pole and it comes out the other end. The tech did leave the PEX tube, so I ran it for him to alleviate any issues when they show up for the 4th time to finish the install. I figured a proper site survey with photos when the salesperson came out made me feel good about spending so much money on a Kenetico system, but starting to have seconds doubts about this company's ability to perform the job. The 4th day was the final day. Two techs showed up this time and everything was completed in a timely manner. I understand change occurs in a company and they may have growing pains. They made good on the install and offered the one year maintenance checkup for free. I will update after that maintenance check occurs and hopefully the changes for the good take effect.